Many businesses have already understood that there is an increasing demand of Apple Pay services and that in order to keep and even increase the number of clients, establishments have accepted it as a payment service. The same thing can be said about the Marriott hotels, a business that from now on will be known as the first global lodging company to offer Apple Pay.
The company justified its move as an effort to offer clients a “complete mobile-powered travel experience” that is logical and requires zero effort.
Guests will now be able to pay by placing their iPhone 6, iPhone 6 Plus or the soon-to-be-released Apple Watch near the contactless reader which will be situated at the front desk. The payment will be considered complete once the device beeps and gives off a slight vibration.
With this new service, guests will no longer need to use credit cards when checking in.
George Corbin, senior vice president, Marriott Digital explained that:
“Approximately 75 percent of our guests travel with one or more mobile devices, and it is even higher among 25-35 year olds – a group that will make up a much larger proportion of our guests over the next three years.”
He added that nowadays most of their guests use the Marriot Mobile application in order to make hotel reservations, check-in or check-out. So Apple Pay was the next obvious step.
The Marriott Mobile application was released in 2013, making the company a leader in hotel industry. With the help of this application, guests can access 4,000 Marriott hotels around the world, make reservations and also access the Marriott Rewards account information.
Other Marriott apps are currently under developments. At some of the company’s hotels, guests can test a service request application which allows them to chat with hotel staff in order to submit various requests like additional towels, valet service and restaurant reservations.
The Apple Pay will be available starting this summer at the following hotels:
- The Ritz-Carlton New York, Central Park
- The Ritz-Carlton Washington D.C.
- EDITION Miami
- JW Marriott Chicago
- Renaissance New York Times Square Hotel
- San Francisco Marriott Marquis
- San Francisco Airport Marriott Waterfront
- New York Marriott Downtown
- San Jose Marriott
- Courtyard Chicago Downtown/Magnificent Mile
- Courtyard Los Angeles L.A. Live
- Residence Inn Los Angeles L.A. Live
Image Source: AppleInsider