In an attempt to both clear the AI chatbots’ bad reputation and to help patients and doctors alike Baidu will be releasing Melody, a health chatbot that may just revolutionize patient data collection.
Baidu, or the biggest Chinese search engine, will be releasing the AI-based chatbot Melody the Medical Assistant which will be oriented towards the patient registration process as she will be set to discuss and record the patients’ medical condition and collect data that a physician could find useful when treating the user.
As makers are trying to broaden the use of AI chatbots and erase the bad start Microsoft’s Tay unintentionally generated, with Microsoft’ new bot Cortana and the new Duolingo language-learning chatbot teachers to name just a few, it comes as no surprise that Baidu and other independent companies are trying to introduce and give the chatbots a new purpose.
Melody will be integrated into the Baidu Doctor App and will provide a smoother information flow in the patient-doctor relation as the bot will step in to offer both the option of booking appointments and will also gather all necessary medical data. The chatbot will ask and collect information about its user’ symptoms such as frequency, duration, and severity and then send it to the practitioner who will then set a diagnose and issue a treatment.
Melody will be equipped with a deep learning software and language process systems, two areas in which Baidu has been investing and developing for a number of years. The AI will also have access to China’s databases which include a very large number of potential app users, in the hundreds of millions ratio, and the data gathered from such numerous and varied users will further improve its conversation skills and learning methods.
Baidu’s Silicon Valley chief scientist, Dr. Andrew Nag, is confined that Melody the Assistant chatbot could mark a breakthrough in the domain and point healthcare towards a larger AI usage.
With a worldwide deficit of doctors and the current practitioners working long, hard, never-ending hours, the company sets out to relieve the strain on both people and system as a larger-scale usage of the health chatbot could potentially determine a shorter time span for doctors to make faster prognostics and ensure a more accurate and patient-directed treatment.
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