Apple Inc. (NASDAQ:AAPL) is facing a class action lawsuit over the amount of storage available on their devices after the implementation of the company’s new operating system, iOS 8. The company’s iPhone, iPads, and iPods have all had their storage amounts affected by the upgrade to the new operating system. The original lawsuit was filed in U.S. District Court in San Jose by Miami residents Paul Orshan and Christopher Endara. The lawsuit is seeking damages in excess of $5 million for customers who purchased 16GB Apple devices.
Apple has been accused of misrepresenting the amount of storage on its popular iPhone and not disclosing the amount of storage space that would be consumed when customers upgraded to the iOS 8 operating system. Customers are claiming that the 16GB iPhones and iPads they purchased had less usable space than was stated by the company. They are also claiming that upgrading their operating systems from iOS 7 to iOS 8 took up nearly 23 percent of the storage available on some devices. The switch from iOS 7 to iOS 8 ate up about 1.3GB more storage than before.
The complaint also claims that customers that complain about the lack of storage space on their devices are being pushed to purchase iCloud storage as additional space for their needs. The complaint reads: “[Apple] gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment.” The complaint continues on to say: “To put this in context, each gigabyte of storage Apple shortchanges its customers amounts to approximately 400-500 high resolution photographs.”
Customers using Apple’s new operating system have complained about a host of problems, including shortened battery life, reduced performance, problems with applications, and mysteriously disappearing download purchases. Apple does not allow people who have upgraded to iOS 8 to revert back to earlier operating systems. Some critics have speculated that the company is deliberately limiting the amount of storage available on its devices to sell more iCloud upgrades to users. Apple has not yet commented on the lawsuit and the complaints contained within it.